Terms & Conditions

Select the product category that best describes the majority of what you sell. Our vendor portal allows 3 of each category to book in every market. By selecting and paying for a space at any of the markets available you are acknowledging and accepting that there will be some crossover at our event. If you have any questions or concerns regarding this you may contact our applications team at applications@buildingcommunityinc.com

I understand and agree that BCI reserves the right to revoke any vendor's acceptance and access into a market at any time, for any reason.

I understand and agree that Building Community Inc. may use photos of my table, set-up, products or of myself in/for promotional materials in print or online including but not limited to photos and videos.

I understand that BCI's Vendor Tables are mandatory in the majority of the venues listed with Building Community Inc.

I understand that I will be provided a Vendor Table for every market venue unless otherwise notified and that its rental and set-up fee has been included in my vendor fee.

I understand that it is my responsibility to ensure the Vendor Table is returned in the exact state it was presented in.

I understand and agree not to use the Vendor Table for any open food or drinks.

I understand and agree not to place any displays or stands that may cause dents or scratches on the surface of the Vendor Tables.

I understand and agree not to place any heavily coloured or newly dyed items on or near the Vendor Tables that might affect or alter its colour or composition.

I understand and agree that if the Vendor Table is returned with noticeable damage to any of its surfaces a repair fee will be charged to my account.

I understand that I will be required to bring my own stool or chair to a market.

I understand and agree that coats or sweaters are not permitted to be hung from my chair and my chair must be tucked in when not in use to maintain a clean market space.

I understand that camping chairs or any other large bulky or invasive type of seating will not be permitted.

I understand and agree that I will not be permitted to bring any other shelving, racks, standing, floor displays unless given expressed permission in writing to do so.

I understand that if I am an apparel vendor I am permitted to bring 1 single rack and must notify applications@buildingcommunityinc.com before the market.

I understand and agree that I will be permitted a maximum of 2 bins to keep under my table.

I understand and agree that the space in front, behind, and around about my Vendor Table must be free from garbage, debris or additional products and displays.

I understand and agree nothing will be hung from the tops of the kiosk canopies or on the fronts of the Vendor Tables.

I understand that the signage created with a vendor's logo is paid for and is owned by BCI and must remain attached to the kiosk at all times.

I understand that due to any circumstance if a sign with my logo is not provided I will be permitted to display my own sign.

I understand that I do not have permission to take any provided signs with me when I leave.

I understand that unless my Vendor Table has direct access (from under) to a power outlet, no electrical cords/extension cords will be permitted to run across any surface of the activation site.

I understand that I must arrive at the set-up time provided to me and be fully set up by the time the market begins.

I understand that if I have not arrived 30 minutes prior to the start of the market my Vendor Table will be removed from the activation site and no refund or credit will be issued.

I understand that my deposit and any payments made towards my vendor space are non-refundable.

I understand that I have 24 hours from the time of booking to send in my payment via E-transfer following the details provided on the booking reservation page.

I understand that if I reserve a table and do not send in a payment within 24 hours my booking will be automatically cancelled.

I understand that if I reserve a table and do not send in a payment on two occasions or more my account will be suspended.

I understand that it will be my responsibility to contact the accounting@buildingcommunityinc.com if my account has been suspended.

I understand that if my account is suspended I forfeit my space and any payments made for future markets are non-refundable.

I understand that BCI reserves the right to adjust the market layout leading up to the market date for any reason they see fit.

I understand that my placement in the market layout cannot and will not be moved/changed during the day of the market.

I understand when purchasing a vendor space it is my registered business that must utilize that space during the market and not any other business.

I understand that an on-site coordinator will be onsite to assist vendors throughout the day with any questions or concerns.

I understand that it is part of BCI's contractual agreement with the venue to collect our sales numbers each day and that the on-site coordinator will request these numbers.

I agree to share these sales numbers at the end of each market day.

I agree to be respectful, welcoming, and tolerant of fellow vendors, visitors, and On-site Coordinators regardless of ethnicity, gender, gender identity and expression, economic status, sexual orientation, disability, physical appearance, age, national origin, race, and religious identity's objective of your personal and/or religious beliefs.

I agree to respect personal space and boundaries. Do not touch people or their assistive devices/equipment without consent. Be mindful of common courtesy and those around you.

I understand that inappropriate behaviour or harassing behaviour is not tolerated. Inappropriate and harassing behaviour can take many different forms and can include, but is not limited to, general rude behaviour and language, the use of foul language or insulting remarks, racial slurs, offensive displays, jokes, threats or threatening behaviour, destruction of property, leering, stalking, staring, physical violence and verbal assault towards the On-site Coordinators, our set-up crew, organizers, partners and vendors of this community, our digital community and/or any guest of the market.

I understand On-site Coordinators have the right to remove any vendor from a market at any time.

I understand that if I am a FOOD VENDOR I must prepare my products in a certified kitchen and follow all regional guidelines and requirements regarding food and the preparation of food for sale.

I understand that I will be required to upload any supporting documentation to showcase this. I understand that BCI may disclose that my business is selling food at the market to Public Health to follow government food safety guidelines and that a copy of my report could be requested by Public Health. Failing to provide the certification upon request could result in a fine from Public Health against my business.

I understand that if I am a SKIN CARE VENDOR I must have a Health Canada Cosmetic Number and proper product labels.

I understand that I will be required to upload any supporting documentation to showcase this.

I agree to abide by Canadian Law and will not sell any products that are illegal, or involve infringing copies and counterfeit trade-marked goods.

I understand that I will be required to upload any supporting documentation to showcase this.

I understand that I need to disclose my total revenue figure acquired over each market date.

Assumption of Risk: Vendor acknowledges and agrees that participation in BCI events is at their own risk. Vendors are solely responsible for the safety, security, and condition of their products, equipment, and personnel during the event.

Hold Harmless Agreement: Vendor hereby releases, indemnifies, and holds harmless BCI, its affiliates, employees, and event organizers from any and all claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

Theft, damage, or loss of Vendor's products, inventory, or equipment.

Lost sales, business interruptions, or failure to meet revenue expectations.

Personal injury or property damage caused by Vendor's actions or negligence.

Violation of third-party rights (e.g., copyright/trademark infringement by Vendor).

Insurance Requirement: Vendor agrees to maintain general liability insurance or event insurance for their small business.

Force Majeure: BCI is not liable for cancellations, delays, or disruptions due to circumstances beyond its control (e.g., extreme weather, pandemics, government orders, venue's decision to cancel or change market date).

Governing Law: This agreement shall be governed by the laws of Ontario.

I understand that my deposit and any payments made towards my vendor space are non-refundable and non-transferable.

I understand and agree that dropping out of a market last minute will jeopardize my ability to join the market in the future.

I understand that it is my responsibility to notify applications@buildingcommunityinc.com as soon as possible if I am unable to attend a market.

Between November 1st and January 31st of every year BCI's Office/Admin team will be effectively Out of Office. Due to the nature of our business and the season, it's all hands on deck to bring our markets together. Any requests or account changes will not be processed during this time. Our email will remain open but with limited and delayed response times. Thank you for your understanding and support.

I understand that my access to the vendor portal can be revoked should myself or my business not adhere to Building Community Inc.'s Terms and Conditions or Best Practices.

I acknowledge that I have been informed of the following:

I am responsible for any certifications or regional requirements pertaining to the products I sell.

Building Community Inc. and their contracted associates are not responsible for any lost or stolen goods before, during or after a market.

I am allowing Building Community Inc. to use any images/logos for advertisements for the event/future events.

My payment is non-refundable and non-transferable.

I will abide by the setup timelines and guidelines outlined on each market detail page and follow all rules above regarding the use of Vendor Tables.

I need to disclose my total revenue figure acquired over each market date.

Building Community Inc. has the right to reschedule a market due to any unavoidable occurrence such as but not limited to weather delay, venue lockout or any other uncontrollable circumstance and that my payment will be rolled forward as a credit to another market.

The vendor will not make or permit any statements in writing, verbal or social media platforms to damage the reputation of the organization/organizers.

BCI is held harmless from any and all claims, damages, losses, liabilities, costs, or expenses.

Expectations — Building Community Inc. strives to create a vibrant and welcoming marketplace for both small business vendors and customers. To maintain a positive and harmonious environment, we have established this Best Practice Guideline. All vendors who are a part of our market community are expected to follow our Best Practice Guidelines to ensure a pleasant experience for all.

Purpose — The guidelines below have been established to ensure that everyone in our community is given an opportunity to succeed. Venues, organizers, and small businesses all have an equal and important role to play in the formation of a market. The Best Practices below are meant to guide small business vendors to better understand what is expected of them and why these practices can have an impact on their success.

Vendors should arrive at the exact set-up time given to them by the organizer. Arriving early does not allow the organizer to do their part to prepare the market space for vendors. Arriving late can jeopardize the organization's contract with the venue and puts future markets at risk.

Vendor tables must be fully set up by the time the market is set to begin. When vendors are not fully set up it reflects poorly on the market as a whole. This too can jeopardize the organization's contract with the venue and puts future markets at risk.

Vendors are expected to conduct themselves in a professional and courteous manner at all times when interacting with customers, other vendors, and market staff. This includes treating everyone with respect regardless of ethnicity, gender, gender identity and expression, economic status, sexual orientation, disability, physical appearance, age, national origin, race, and religious identity's objective of your personal and/or religious beliefs.

Keep your booth and the market area clean and free from any hazards or debris.

Unless your booth has direct access to a power outlet, no electrical cords/extension cords will be permitted to run across any surface of the activation site.

All products must comply with relevant laws and regulations, including safety standards and labeling requirements.

Be honest about your products, their ingredients, and their origin.

Refrain from making false claims or engaging in deceptive practices.

Vendors are expected to comply with all local, provincial and federal laws and regulations, including permits, licenses, and tax requirements.

Maintain proper hygiene, and follow food safety guidelines where applicable.

If you are selling food or beverages, adhere to food safety regulations and ensure that your products are safe for consumption. Ensure food is properly packaged and in display cases.

Work collaboratively with other vendors to foster a sense of community within the market.

When sharing information online, posts must not contain any inappropriate information, including but not limited to hate speech (personal attacks on fellow exhibitors, organization or market event), graphic, obscene, explicit, or illegal submissions, accusatory comments as well as personal advertisements.

Any discussions pertaining to an event should be constructive and positive.

There should be no dissemination of deliberately misleading or false information about any of the market events or related stakeholders.

Vendors are expected to stay at their tables for the duration of the market. Always come prepared and bring extra promotional materials to distribute in case you sell out of your products you can still advertise your business and make connections in the community.

Communication — Building Community Inc. prides itself on being one of the only market organizations to offer one on one customer support to the small businesses they work with. Please send an email to applications@buildingcommunityinc.com if you ever have questions or are having trouble booking a market. Our Applications team will be happy to walk you through the process step by step via email or phone.

If you have concerns or feedback regarding a market you attended please send an email to applications@buildingcommunityinc.com and our dedicated admin team will review your feedback.

We are thrilled to be working with an in-house marketing team that helps us to spotlight all of the small businesses in our community before, during and after our events. If you send us a message to our instagram account at @buildingcommunityinc_ you will be connecting with our marketing team.

By participating in any of Building Community Inc. market activations, you agree to abide by these Best Practices. We believe that adhering to these principles will lead to a thriving and harmonious market for all involved.

Failure to comply with these guidelines may result in penalties.

Building Community reserves the right to remove any vendor from a market at any time and revoke access to the vendor portal, eliminating the ability to apply to future markets.

Thank you for being part of our community, and we look forward to a successful and enjoyable partnership.

By checking the box below, Vendor confirms they have read, understood, and agreed to these terms.